Lumière
Medical Aesthetics & Wellness
Hi, Priya
Your Next Visit
HydraFacial MD + LED Therapy
Tuesday, July 8 · 2:00 PM · with Erin Vale, NP
14
Days
3
Hours
Featured Services
HydraFacial MD
$189
6-step medical-grade facial: cleanse, exfoliate, extract, hydrate, fuse peptides, and protect. Visible glow immediately after — no downtime.
Most Popular No Downtime 50 min
Neurotoxin (Botox / Dysport)
from $12/unit
Precise placement for forehead lines, crow's feet, and brow lift. Performed by Erin Vale, NP. Results in 3–5 days, lasting 3–4 months.
Injectable 20 min
VI Peel Precision Plus
$349
Medical-grade peel targeting hyperpigmentation, melasma, and uneven texture. Includes post-peel kit. 5–7 days of peeling.
Medical Grade 5–7 day recovery 30 min
Sculptra Collagen Stimulator
$750 / vial
Poly-L-lactic acid stimulates collagen over 3 months for natural volume restoration. Typically 2–3 sessions spaced 6 weeks apart.
Injectable Long-lasting 45 min
Upcoming
Jul
8
HydraFacial MD + LED
2:00 PM · Erin Vale, NP · 80 min
Confirmed
Aug
3
Neurotoxin Follow-up
11:30 AM · Erin Vale, NP · 20 min
Scheduled
Past Visits
Jun
10
HydraFacial MD
3:00 PM · Erin Vale, NP · 50 min
Completed
May
2
Botox — Forehead & Crow's Feet
1:00 PM · Erin Vale, NP · 20 min
Completed · 42 units
L
Lumière Membership
Priya Sharma
2,140
points · Rose tier
860 points to Lumière Gold
Rewards Available
LED Therapy Add-On — Free
500 points · Add to any facial booking
$50 Toward Any Service
1,000 points · Apply at checkout
Complimentary HydraFacial
3,000 points · Gold tier members only
860 pts
away
How You Earn
Every $1 spent 10 pts
Refer a friend (who books) 500 pts
Birthday month visit 2× pts
Pre-book next visit before leaving 100 pts
Your Treatment Journey
Initial Consultation
Apr 12 · Skin analysis and custom treatment plan with Erin Vale, NP. Goals: texture, glow, fine lines.
Neurotoxin Treatment
May 2 · Forehead and crow's feet. Results visible by May 6. Duration 3–4 months — follow-up scheduled Aug 3.
HydraFacial MD
Jun 10 · Targeted congestion and texture. Immediate glow result. Erin recommends adding LED next session.
HydraFacial MD + LED Therapy
Jul 8 · Your next visit. LED add-on supports radiance and reduces redness. Tip: avoid retinol 3 days before.
4
Neurotoxin Follow-up
Aug 3 · 3-month touch-up review with Erin.
5
VI Peel (Recommended for Fall)
Sep–Oct window · Best results with reduced sun exposure. Erin will discuss at your Aug visit.
Provider View
Notes and actions a provider takes during or after a visit — the client sees the results land on their own Journey and Rewards tabs immediately.
Complete Today's Visit
Award Bonus Points
Built for Med Spas & Wellness Studios
Turn one-time visitors into loyal clients who rebook before they leave — and refer before the month is out.
Lumière gives every client a branded portal with their upcoming visits, full treatment history, loyalty rewards, and a personalized journey — all in one app they'll actually open between appointments. The Provider View tab is the other half of it: completing a visit there advances the client's own Journey tab automatically, and referral bonuses can be awarded on the spot.
Pain Points This Eliminates
Clients forget to rebook — and go somewhere else
Most spa clients intend to come back but simply forget. Without a touchpoint, they're one Instagram ad away from booking a competitor. This app stays on their phone between visits — they open it to check their appointment, browse treatments, or check their points balance. That passive presence is your most powerful retention tool.
No-shows that cost $150–$400 per empty room hour
A forgotten appointment is pure lost revenue. The upcoming visit banner with live countdown and one-tap reminder keeps the appointment front of mind without staff having to call or text — and clients who set their own reminders almost never no-show.
Loyalty punch cards that end up in the trash
Paper loyalty cards get lost, forgotten, or left at home. A digital rewards program that lives on the client's phone — with a visible point balance, tier progress, and redeemable rewards — drives measurably more repeat visits. Clients who can see "860 points to Gold" come back to close the gap.
Treatment menus that live in a PDF nobody reads
A static PDF with no prices, no context, and no booking path converts nobody. Every treatment card here shows a clear description, duration, price, and a direct "Book This" button — so a client browsing at 10 PM on a Tuesday can schedule their next visit without a single phone call to your front desk.
Clients who don't know what they've had — or what to try next
When a client asks "what did I have last time?" and nobody can answer quickly, it feels disorganized. The Journey tab shows every past visit, the provider who performed it, and what's recommended next — so every appointment starts with context instead of confusion, and upsells feel like natural next steps.
Referrals that happen by accident — or not at all
Word-of-mouth is your best acquisition channel, but most spas have no structured mechanism to encourage it. The loyalty program awards 500 points for every referred friend who books — creating a built-in incentive that turns happy clients into active advocates without any ad spend.
What's Included
Treatment menu with pricing, duration, and direct booking
Upcoming appointment banner with countdown and reminder
Full visit history — every treatment, every date
Loyalty program with points, tiers, and redeemable rewards
Referral incentive built into the rewards structure — 500 points per referral
Personalized treatment journey and upcoming recommendations
Fully branded with your spa's name, colors, and voice
Works offline — no WiFi needed in-studio
Installs via a link on any phone — no app store, no fees
Ready for your client portal?
A live version branded to your spa, with your real treatment menu loaded in.
Get Your Demo
Demo · klok-ventures.com