Fill this out and I'll come back with real ideas for fixing it — whether that's a custom app, a smarter spreadsheet, or just a clearer process. No assumptions, no generic pitch.
The best fix starts with a real pain point. The more specific you are here, the more accurate my recommendation will be to what your business actually needs.
I won't know yet whether the right fix is an app, a spreadsheet, or something else — that's part of what I figure out. But if you already have a sense that custom software would help, these questions help me scope it. Skip anything that doesn't apply and I'll ask follow-up questions instead.